What is NutshellMail?
NutshellMail is a web-based service that enables you to access, manage, and monitor
messages from all your email and social networking accounts through your most commonly
used inbox. NutshellMail transforms your primary email account into a universal
inbox so you can retrieve messages and manage all your accounts in one place while
still keeping them separate and organized. NutshellMail also provides a secure and
compliant way to access messages in the workplace for employees who are restricted
from external webmail sites.
Why was NutshellMail developed?
We created NutshellMail to provide for you a better way to access and manage all
your email and social networking messages. However, we did not want to create just
another email client, so we designed NutshellMail to work with any inbox you already
use. In addition, we designed NutshellMail to be compliant with most corporate IT
policies so you can access personal messages at work without violating your employer’s
policies.
How does NutshellMail work?
NutshellMail works by taking a copy of messages sent to your various email and social
networking accounts. The header information (sender, subject and timestamp) for
each message is then compiled into a single email message (the “Update”), providing
a snapshot of all new messages in an easy-to-read format. Lastly, the Update is
delivered to your primary email address on a recurring schedule that you set.
NutshellMail offers several ways for you to read your messages. Through the email Update, you can request for any message to be forwarded directly into your primary email account by clicking on the “Boomerang” icon located next to the message you want to retrieve. You can also use the Update as a portal into your various providers’ websites by clicking on the logo of the account you want to access. Additionally, you can access all your messages through a consolidated inbox on NutshellMail.com, where you can view messages from all accounts in a single web-based interface.
Why should I use NutshellMail?
You should use NutshellMail if: you have multiple email and/or social networking
accounts; you can't access personal messaging sites while at work; you are wasting
time signing in to each account separately; you want a better way to manage all
your messaging accounts; or you want to passively monitor messages sent to your
young children’s messaging sites. NutshellMail does not prevent you from accessing
messages through your provider’s webmail sites, and is therefore, at the very least,
a great way for you to monitor messages sent to your various accounts. In addition,
NutshellMail is Free, Easy, and Secure.
How much does it cost?
It's FREE!!!
How is NutshellMail compliant with corporate policies?
Many companies block access to external messaging sites because they can not dynamically
monitor employee activity on those sites. Security best practices, as well as federal
and state-mandated statutes, call for companies to track and retain all messages
sent to and from their networks. Such policies are enforced to prevent security,
legal, and regulatory violations that can occur as a result of unrestricted access.
The technologies utilized to monitor content, filter for viral intrusions, and retain
messages are typically integrated through corporate email servers. Consequently,
any message sent or received through a corporate email server will be permitted
by most companies.
NutshellMail is compliant with most corporate IT policies because, like any other email message, all NutshellMail Updates and messages retrieved through the Boomerang feature pass through corporate email servers. Therefore, companies can monitor, filter, and retain any message sent through NutshellMail. No other solution claims to offer employees a secure way to access messages without compromising company security or policy.
How does NutshellMail support my social network accounts?
NutshellMail will consolidate all your social networking messages, postings, notifications
and friend requests into a single email Update. NutshellMail does more than notify
you that you have a new message or posting, we actually let you retrieve the entire
message. This means you do not have to login to your social networking account to
read your communications. However, if you would like to be automatically redirected
into your account, you can simply click on the service provider logo.
Which email providers are supported?
NutshellMail supports most email services including Gmail, Hotmail, AOL, Yahoo,
Mac as well as all POP3 or IMAP enabled accounts.
Click here to view all supported services.
Which social networks are supported?
NutshellMail currently supports Facebook, MySpace, and LinkedIn. We have plans to
add more providers very soon. Click here
to view all supported services.
What can I do if my service provider is not supported?
If you know your email provider’s POP3 or IMAP settings, add the provider in Step
2 of the registration process. If NutshellMail does not recognize your email account
provider, you will be prompted to enter the account’s server settings. You can usually
find your provider’s server settings on their website. If you are an existing user,
you can add a provider by selecting the "Settings" link in your NutshellMail Inbox
or Update. Click on "Messaging Accounts" and enter the email address and password
for the account you want to add. You will be prompted to add your account’s server
settings if NutshellMail does not recognize the provider’s domain.
The NutshellMail team is dedicated to making our service as robust and convenient as possible. If you experience difficulties adding your accounts, let us know. Contact us and we will do our best to add your service provider in a timely fashion.
Can I still access my messages through my providers'
sites?
Yes. NutshellMail is intended to serve as a compliment to any messaging account
and therefore only takes a copy of your messages. You can still access your messages
through your provider’s webmail or social networking site the same way as you did
before NutshellMail made your life so much more convenient and wonderful. In fact,
you can click on a service provider’s logos in the NutshellMail Update or Inbox
to be directed to their webmail site.
I hate SPAM! If I sign up will I get SPAM?
We hate SPAM too! Subscribing to NutshellMail will not expose you to additional
SPAM. Your email and social networking service providers each have their own SPAM
filters. NutshellMail only pulls messages that have passed through your service
providers' SPAM filters. Furthermore, NutshellMail does not share, lease or sale
its email list to marketers or spammers.
Why do you need my email account password?
We need your password to retrieve copies of your messages. But you can rest assured
that your usernames and passwords are encrypted and stored in a secure Data Center
staffed by top-notch security experts. Furthermore, we do not share, sell or lease
your information. For more information, please read our
Privacy pages.
How is my information protected?
NutshellMail employs industry-leading encryption technology and security best practices
to ensure that your personal information is protected. Our security safeguards and
procedures include password-protected login, SSL encryption technology, and firewall
protected servers. Your information is protected by your own unique password and
stored in a secure database. To further protect against unauthorized access, NutshellMail
employs a range of procedural safeguards. Before your data leaves your computer
for NutshellMail's systems, it's encrypted by Secure Sockets Layer (SSL) technology
using 128-bit encryption. This is the same technology used by most financial institutions
and offers a high level of protection. Your information is stored on servers in
NutshellMail's Data Center, which is heavily shielded against viruses and other
intrusions. NutshellMail's servers run only software vital to the operation of our
service. For more information, please read our Privacy
pages.
Are you reading my email?
Heck no! We are too busy to read your personal email and wouldn't dare to even if
we had the time. Trust, respect and integrity are central to the foundation on which
our Company was built. Our technology is automated and does not require or allow
anyone to directly access your messages or personal information. For more information,
please read our Privacy pages.
How is NutshellMail compliant with corporate policies?
Many companies block access to external messaging sites because they can not dynamically
monitor employee activity on those sites. Security best practices, as well as federal
and state-mandated statutes, call for companies to track and retain all messages
sent to and from their networks. Such policies are enforced to prevent security,
legal, and regulatory violations that can occur as a result of unrestricted access.
The technologies utilized to monitor content, filter for viral intrusions, and retain
messages are typically integrated through corporate email servers. Consequently,
any message sent or received through a corporate email server will be permitted
by most companies.
NutshellMail is compliant with most corporate IT policies because, like any other email message, all NutshellMail Updates and messages retrieved through the Boomerang feature pass through corporate email servers. Therefore, companies can monitor, filter, and retain any message sent through NutshellMail. No other solution claims to offer employees a secure way to access messages without compromising company security or policy.
Does NutshellMail keep a copy of my email messages?
Yes, we keep a copy of your messages for a limited period of time to enhance performance
of the service and to allow you to access past messages. Our systems are automated
and protected; therefore no one will be able to access or read your messages but
you. For more information, please read our Privacy
pages.
What happens if I change my email passwords?
If you change the password to any of your email or social networking accounts registered
with NutshellMail, you will need to reflect those changes in your account settings.
Otherwise we can not access your messages. You can change your passwords by selecting
the "Settings" link located at the top of your NutshellMail Mailbox or by selecting
the "Settings" link in any Update. Click on the “Messaging Accounts" tab and select
the “Edit” link next to the appropriate account. You can also add or remove email
accounts through this process. To change your NutshellMail password, select the
“Account Settings” tab on the “Settings” page. You will be asked to provide your
old password and enter your new password twice.
I forgot my username or password. What can I do?
Your username is the email address that was registered to receive NutshellMail Updates.
If you forgot your password, select the "Forgot Password" link in the "Sign In"
page. Enter your primary email address and we will send you instructions to reset
your password.
How can I change my NutshellMail password?
To change your NutshellMail password, select the “Account Settings” tab on the “Settings”
page. You will be asked to provide your old password and enter your new password
twice.
What is a Primary Email Address?
Your Primary Email Address is the mailbox where your NutshellMail Update is sent.
We recommend you select the email account that you access the most. For most users,
the primary email address will be their work email account.
Can I change the email address where my Updates
are sent?
Yes. You can have your Updates sent to any email address. To have your Updates sent
to a different email address, access the “Settings” link through your NutshellMail
Inbox or any sent Update. In the “Account Settings” tab, enter your new email address
twice.” Note: Changing your primary email address will also change your NutshellMail
username. Once you change your primary email address, you will need
to use the new email address to login to NutshellMail.
What can I do if my service provider is not supported?
If you know your email provider’s POP3 or IMAP settings, add the provider in Step
2 of the registration process. If NutshellMail does not recognize your email account
provider, you will be prompted to enter the account’s server settings. You can usually
find your provider’s server settings on their website. If you are an existing user,
you can add a provider by selecting the "Settings" link in your NutshellMail Inbox
or Update. Click on "Messaging Accounts" and enter the email address and password
for the account you want to add. You will be prompted to add your account’s server
settings if NutshellMail does not recognize the provider’s domain.
The NutshellMail team is dedicated to making our service as robust and convenient as possible. If you experience difficulties adding your accounts, let us know. Contact us and we will do our best to add your service provider in a timely fashion.
Why do I have to wait for NutshellMail to synchronize
my account?
To ensure that you receive your messages, NutshellMail must validate the connection
between your registered messaging accounts’ servers and the NutshellMail servers
during the registration process. This should only take 5-20 seconds. If the validation
is not successful, you may need to check that you entered the information correctly.
If you are adding a custom POP3 or IMAP enabled account, you will be prompted to
enter server settings, which can be found through your provider’s website.
Why do I need to set delivery preferences?
You must tell us when you would like to receive your NutshellMail Update. For now,
we ask that you only select to receive your Updates five (5) times per day. You
can receive your Updates any day of the week. Initially, you must select at least
one time period to receive your Update; however your can suspend your Update deliveries
any time and still access all your messaging accounts through NutshellMail.com.
Can I change or modify my settings?
You can change your settings, passwords, and account details anytime by selecting
the "Settings" link at the top of your NutshellMail Inbox or you can click on the
"Settings" link in any NutshellMail Updates.
Can I add or remove email or social networking accounts?
Yes. You can add, remove or change the order in which your accounts appear any time
by accessing NutshellMail.com and clicking on the "Settings" tab or by selecting
the "Settings" link in any NutshellMail Update. You can make changes to your messaging
accounts by selecting the “Messaging Accounts” tab.
I did not receive my NutshellMail confirmation email.
What can I do?
Make sure you are looking in the correct email account; your confirmation email
was sent to your Primary Email Address. Please check to see if you confirmation
email was sent to your junk mail or SPAM folder. If your confirmation email was
sent to your junk mail or SPAM folder, please be sure to add the domain @nutshellmail.com
to your Safe Senders List. If you still did not receive your confirmation email,
login to NutshellMail.com, select the “Settings” link located at the top right of
your inbox. Select the “Click here to receive a new verification email” link and
a new confirmation email will be sent to your primary email account. You must click
the opt-in link to activate your Update deliveries.
I have not received any NutshellMail Updates. What
can I do?
You must verify your account by selecting the link in your NutshellMail Registration
Confirmation Email. If you did not receive a confirmation email, check your junk
mail or SPAM folder. If you still did not receive your confirmation email, login
to NutshellMail.com, select the “Settings” link located at the top right of your
inbox. Select the “Click here to receive a new verification email” link and a new
confirmation email will be sent to your primary email account.
How can I read my email message?
NutshellMail offers several ways for you to read your messages. Through the email
Update, you can request for any message to be forwarded directly into your primary
email account by clicking on the “Boomerang” icon located next to the message you
want to retrieve. You can also use the Update as a portal into your various providers’
websites by clicking on the logo of the account you want to access. Additionally,
you can access all your messages through a consolidated inbox on NutshellMail.com,
where you can view messages from all accounts in a single web-based interface. If
you have trouble reading your email, we suggest prescription glasses or you can
contact us.
What is the Boomerang function?
The Boomerang function enables you to request for any message in the Update to be
forwarded into your primary email account. To Boomerang a message, simply click
on the orange "B" icon located next to the message you wish to retrieve. A new email
will open up with the "To:" and "Subject" fields populated. Do not make any changes,
just send the message so that NutshellMail can process your request. Within a few
seconds, your selected message will be forwarded into your inbox. This feature is
useful for anyone who prefers to access all their messages through their primary
account as well as for users who are restricted from accessing external webmail
and social networking sites.
Can I delete messages?
This feature is Coming Soon. Once released, you will be able to delete messages
through the Update or the NutshellMail Inbox, which will remove deleted message
from the source mail account to which it was originally sent.
How can I reply to senders or send new email through
NutshellMail?
You can reply to senders by clicking on the "From" line in the NutshellMail Update
or online through your NutshellMail Mailbox. A new message with the sender's address
entered in the "To" field will appear in your default email client. You can also
reply or forward any message retrieved through the Boomerang feature. We are currently
working on a feature that enables you reply to senders through the account that
the message was originally sent.
How can I stop receiving NutshellMail Updates?
You can't. Just kidding. You can cancel your subscription anytime. However, we recommend
that you, instead, temporarily stop delivery of your NutshellMail Updates. In case
you decide that you miss your Updates you can simply reactive your deliveries without
having to register again. To cancel your subscription or temporarily stop delivery
of your Updates, select the “Settings” link, located at the top of your NutshellMail
Inbox or select the "Settings" tab in any Update. Select the "Cancel/Suspend" link.
How can I change my delivery preferences?
You can change your delivery preferences anytime. Simply login into NutshellMail.com
or select the "Settings" link on the last update that was sent to you. You can change
your delivery preferences by selecting the "Settings" link and clicking on the "Delivery
Settings" tab.
Why do I not receive my Updates at the exact delivery times I set?
NutshellMail will deliver your Updates within a +/-10 minute delivery window from the delivery hour you have set. This delivery window is necessary in order to process all users scheduled to receive an update for a given time period. Although you may not receive your Update on the exact hour, your Updates should arrive at a relatively consistent time on a daily basis. In addition, messages can be delayed by your messaging provider; any discrepancy between the sent time and received time for a given message is out of NutshellMail’s control.
Why did my Update fail to pull messages from one of my accounts?
NutshellMail has developed proprietary technology to pull copies of your messages from various providers based on login credentials provided by you. Occasionally our connectors will fail to pull some or all of your messages. When this happens, you will receive an error message in your Update. If you have recently changed your username and/or password for any of your accounts, you will need to reflect those changes in NutshellMail through the “Settings” link.
Please note that if NutshellMail fails to display messages from any accounts in your Update, the messages will be displayed in your next scheduled Update, provided that the connection between your provider and NutshellMail has been restored. If you need to view your messages immediately, you can always access them through your source provider’s website.
What should I do if I can't find an answer to my question?
If you have additional questions or comments, we are happy to help in any way we
can. You can contact us and we will respond to your
message as quickly as possible.